Certified: SERVPRO Cleaned – a defensive cleaning program

5/15/2020 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties today at  270-580-2200 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

NADCA

3/19/2020 (Permalink)

NADCA had some fantastic frequently asked questions so I had to share...

Are there any health benefits that come from HVAC system cleaning?

Heating, ventilation, and air conditioning (HVAC) systems have been shown to collection a variety of contaminants such as mold, fungi, bacteria and very small particles of dust that have the potential to affect overall health, The removal of such contaminants from the HVAC system and home should be considered one component in an overall plan to improve indoor air quality.

How can I determine if the HVAC system cleaning was effective?

The best way to determine if the HVAC system cleaning was effective is to perform a visual inspection of the system before and after cleaning. If any dust or debris can be seen during the visual inspection, the system should not be considered cleaned. While you can perform your own visual inspection using a flashlight and mirror, a professional cleaning contractor should be able to allow you better access to system components and perhaps the use of specialized inspection tools. In addition, following the Residential Cleaning Checklist can help to ensure a top quality job.

How often should residential HVAC systems be cleaned?

 

Frequency of cleaning depends on several factors, not the least of which is the preference of the homeowner. Some of the things that may lead a homeowner to consider more frequent cleaning include:

• smokers in the household
• pets that shed high amounts of hair and dander
• water contamination or damage to the home or HVAC system
• residents with allergies or asthma who might benefit from a reduction in the amount of indoor air pollutants in the home’s HVAC system
• after home renovations or remodeling
• prior to occupancy of a new home.

How should a residential HVAC system be cleaned?

The most effective way to clean air ducts and ventilation systems is to employ source removal methods of cleaning. This requires a contractor to place the system under negative pressure, through the use of a specialized, powerful vacuum. While the vacuum draws air through the system, devices are inserted into the ducts to dislodge any debris that might be stuck to interior surfaces. The debris can then travel down the ducts to the vacuum, which removes it from the system and the home.

What are antimicrobial chemicals and why would they need to be used?

Antimicrobial chemicals are applied by some companies to the interior surface of the air ducts to treat microbial contamination such as fungi (mold), viruses or bacteria. Before any antimicrobial chemicals are used, the system should be thoroughly cleaned. It is critical that any antimicrobial treatment used in your system be registered by the U.S. Environmental Protection Agency specifically for use in HVAC systems. The use of antimicrobial chemicals is an additional service that is not part of a typical air duct cleaning project. 

What criteria should I use when selecting an HVAC system cleaning contractor?

You should interview as many local contractors as possible. Ask them to come to your home and perform a system inspection and give you a quote. To narrow down your pool of potential contractors, use the following pre-qualifications:

• Make sure the company is a member in good standing of NADCA.
• See if the company has been in business long enough to have adequate experience.
• Get proof that the company is properly licensed and adequately insured.
• Verify that the company is certified by NADCA to perform HVAC system cleaning.
• Make sure that the company is going to clean and visually inspect all of the air ducts and related system components.
• Avoid advertisements for “$99 whole house specials” and other sales gimmicks.
• Ask if the company has the right equipment to effectively perform cleaning, and if the company has done work in homes similar to yours.
• Get references from neighbors if possible.

You can also use the Residential Cleaning Checklist as part of the contractor selection process. 

What is the normal price range for the air duct cleaning service?

The U.S. Environmental Protection Agency says that “duct cleaning services typically – but not always – range in cost from $450 to $1,000 per heating and cooling system, depending on the services offered, the size of the system to be cleaned, system accessibility, climactic region and level of contamination” and type of duct material. Consumers should beware of air duct cleaning companies that make sweeping claims about the health benefits of duct cleaning, as such claims are unsubstantiated.

Consumers should also beware of “blow-and-go” air duct cleaning companies. These companies often charge a nominal fee and do a poor job of cleaning the heating and cooling system. These companies may also persuade the consumer to pay for unneeded services with and/or without their permission. (If you have knowledge of a practicing “blow-and-go” air duct cleaner, contact your local Better Business Bureau to report the company, and your local, federal and state elected officials to demand legislation.)

What kind of equipment is best for cleaning - truck mounted vacuums or portable vacuums?

NADCA does not endorse one kind of equipment over another. There are two main types of vacuum collection devices: (1) those mounted on trucks and trailers, and (2) portable units. Truck/trailer mounted equipment is generally more powerful than portable equipment. However, portable equipment can often be brought directly into a facility, allowing the vacuum source to be located closer to the ductwork. Both types of equipment will clean to ACR, the NADCA standard. All vacuum units should be attached to a collection device for safe containment prior to disposal. Any vacuum collection device which exhausts indoors must be HEPA filtered. A vacuum collection device alone will not get an HVAC system clean. The use of methods and tools designed to agitate debris adhered to the surfaces within the system, in conjunction with the use of the vacuum collection device(s), is required to clean HVAC systems. (For example: brushes, air whips and “skipper balls.”)

Why should I choose a NADCA member to have my air ducts cleaned?

NADCA members have signed a Code of Ethics stating they will do everything possible to protect the consumer and follow ACR, the NADCA Standard, for cleaning to the best of their ability. Find a NADCA professional near you. Air duct cleaning companies must meet strict requirements to become a NADCA member. Among those requirements, all NADCA members must have a certified Air System Cleaning Specialist (ASCS) on staff who has taken and passed the NADCA certification examination. Passing the exam demonstrates extensive knowledge in HVAC design and cleaning methodologies. ASCSs are also required to further their industry education by attending seminars in order to maintain their NADCA certification status. View the NADCA Code of Ethics.

Will HVAC system cleaning reduce our home energy bills?

Research by the U.S. Environmental Protection Agency has demonstrated that HVAC system cleaning may allow systems to run more efficiently by removing debris from sensitive mechanical components. Clean, efficient systems are less likely to break down, have a longer life span and generally operate more effectively than dirty systems.

Courtesy of nadca.com

We are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO 270-580-2200

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform daily.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

·         Kitchen/Food Areas

·         Bathrooms

·         Schools/Classrooms

·         Offices

·         Retail Spaces

·         Water Fountains

·         Shelving/Racks

·         Sales Counters

·         Carpets and Rugs

·         Stair Handrails

·         Elevator Cars

·         Playground Equipment

·         Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – 

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties at 270-580-2200      

Green Means Clean

4/1/2019 (Permalink)

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

SERVPRO® Industries, Inc. is a member of the EPA’s Design for Environment (DfE) program. DfE evaluates human health and environmental concerns associated with traditional and alternative chemicals and processes in a range of industries. These evaluations and analyses empower hundreds of businesses to select safer chemicals and technologies. The EPA/DfE has established a set of criteria for formulating environmentally friendly cleaning products and has put together a listing of safe cleaning components that can be used in Green cleaning formulations. As a member company, SERVPRO® can access this listing known as CleanGredients. From the listing, a formulation can be derived that incorporates “green” chemistry. SERVPRO® has formulated three Green Cleaning Products: Carpet & Upholstery Green Clean #251, All Surface Green Clean #250, and Window Green Clean #249. Spring is a popular season for Spring cleaning, and our green products will allow you to complete almost all your cleaning tasks.

Spring Time is Here - Is your home ready?

3/20/2019 (Permalink)

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

Spring cleaning gets a bad rap. Yes, it entails work (unless you hire someone—which is totally legit, or you force your kids to work for free like you did for your parents), but the results are satisfying that you won’t even mind. We promise. Tackle these 15 indoor and outdoor projects and you’ll be loving life come sunny days.

Indoors

Super House Clean

You’ve got two options: deputize the family to be deep clean mavericks or hire a team of spring cleaning specialists to rock the job out. We’re not talking basic mopping here, this calls for wall scrubbing, ceiling dusting, oven cleaning, and curtain washing. It’s business time.

Take Care of Tile

If your tile grout has a mild case of wear and tear, use a DIY sealer painted on with a toothbrush to look as good as new. If mildew has set in, or large areas need to be redone, hire a tile pro to solve it in one fell swoop.

Clean the Carpets

Get the mud and dog and red wine out from a long winter spent cooped up. Either rent a steamer from your local grocery store or hire a carpet cleaning specialist to bring their big vans and fancy machines to breathe new life into your rug.

Wax or Restain Wood Floors

Life looking a little dull? Put new shine under your soles by having wood floors waxed or restrained. It will look amazing.

Organize Your Life

Every home mag in the world tells you spring is the time to clear clutter and organize your closet, home desk, and garage. We understand that saying is easier than doing. If this herculean task of handling your stuff is beyond your powers, call in an organization pro to save your sanity.

Clean Screens

Spring and summer mean letting in fresh air, not showing off the grubby screen door that’s been neglected for decades. Remove all the screen windows and doors in the house, wipe them down, hose them off, then replace them. The fresh air will smell all the sweeter.

Deep Clean the Mudroom

If you live in a snowy, rainy, or mucky area, your mudroom is coated in gunk. Get the space ready for spring! Clean and store winter wear in the garage. Wipe down the walls and scrub the floor. Put in a brightly colored rug. Hurray!

Ready the AC

Just check that it’s in working order before the first 100° day, that way you’ll get top-notch service when you need it.

Outdoors

Wash Outdoor Furniture

Wipe off the chairs, wash outdoor cushion fabric as needed, scrub down the picnic table, and restring the bistro lights. It’s patio party time!

Ready the Lawn

It’s probably looking pretty bad in your lawn right now. Piles of decayed leaves are showing under the melting snow. Get out there with a rake and elbow grease or call in a lawn specialist to clean out the muck, fertilize, and get you ready for spring.

Pressure Wash the House

Professional washers get exterior paint looking as good as new after a winter—or, let’s face it, decades—of rain, dirt, and snow. This is also an easy curb appeal boost if you’re putting your house on the market.

Clean the Deck

Clean the cobwebs, swab the deck, reseal as needed—get ready for sunny days outdoors! If you have a massive deck, or major repairs to be done, call in a pro to get you set safely.

Repair the Driveway

Cracks in the concrete and weeds growing in make the place look janky. Patch holes with concrete resurface, reseal asphalt driveways to look smooth, and reclaim your position as best looking house on the block. All that sound like a hassle? Hire a driveway specialist and sip lemonade on the back porch while it gets handled.

Wash the Exterior Windows

Yes, even the windows on the second floor. If you’re not comfortable on a ladder, or have crazy angles on your house, have a pro window washer come so you don’t spend all spring in a cast.

Prep the Pool

Have the algae and debris cleaned off the bottom of the pool, make sure the filter is in working order, and safety check your ladders and diving board. If you’re hiring a pool pro to handle the chemicals, many companies offer lower rates for early spring visits when they’re slower than during the summer rush.

Good luck, have fun, and enjoy the spring!

SPRING CLEANING

2/26/2019 (Permalink)

Life happens and with life comes dirt, gunk and spills. Even the highest-quality items can show soiling over time. Protect your investment by calling your local SERVPRO Franchise Professional.

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties has the expertise to provide a deeper clean than your basic house cleaning service. Our residential cleaning services will ease the burden of the constant maintenance cleaning of your home, but will also create a safe, clean and comfortable living environment for you and your family.

You already recognize SERVPRO as a leader in Fire and Water Cleanup and Restoration industry, but our professional residential cleaning services can also make a dirty carpet "Like it never even happened."

Trying to get your home "spring" clean? How about SERVPRO clean? You can see what services we provide at our website, or call us 24/7 at 270-580-2200. Our team will gladly work with you to get your home fresh and clean for spring.

August Duct Cleaning Special - 10% off

3/8/2018 (Permalink)

SERVPRO® of Breckinridge, Grayson, Meade & Hancock Counties 270-580-2200

Hello Everyone.  SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties is pleased to announce a promotion on air duct cleaning.  All month long, we will be offering a 10% discount on all air duct cleanings in residential homes and commercial buildings.  Our trained production techs utilize a soft brush duct cleaning machine to clean away years of dust and debris from your heating and air conditioning ducts in your residential homes and commercial buildings.  This is a great opportunity to breathe a little easier in your home or business.  We will clean the ducts, registers, handler, and fog with a deodorizer.  You can call us to schedule an appointment or get an estimate and mention the 10% discount.  We are open 8 am to 5 pm at 4135 S HWY 259 in Westview or call at 270-580-2200.  Thanks