Highly Trained Restoration Specialists

Our Employees 

https://www.SERVPRObreckinridgegraysonmeadehancockcounties.com/employee-photos  

We pride ourselves on being up to date on training and being prepared to help you at your home or business.  This training ensures that the newest and best practices are adhered to by our entire staff.  This will help in us doing a better job with a quicker turnaround in any of your water, fire and mold damage. 

Here are our current certifications:

Production Manager: Derek Jones - WRT Inspection Cleaning and Restoration Certification (IICRC) and Lead Certified

Crew Chief:  Justin Brown - WRT Inspection Cleaning and Restoration Certification (IICRC)

Production Tech: Jackson Hoskins - WRT Inspection Cleaning and Restoration Certification (IICRC)

Owners: Michael Matney and Donald Wright - WRT Inspection Cleaning and Restoration Certification (IICRC), ASD, AMRT and Lead Certified 


If you would like to schedule service for your home or business, please call our office today at 270-580-2200 or email us at SERVPRO10190office@gmail.com.

Serving you since 1967, SERVPRO is the cleaning and restoration brand you know and trust. 

We are always here to help. 

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Breckinridge, Grayson, Meade & Hancock Counties offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)